Our Pledge
Hong Kong Wetland Park is committed to safeguard the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong.
Information Collection and Use
- Hong Kong Wetland Park collects personal information when you register with our online booking services. Hong Kong Wetland Park may combine information about you that we have with information we obtain from you via other media format.
- When you register we ask for information such as your name, email address, telephone number, fax number, correspondence address, gender, age/age group, proof of identity (first 4 digits), and occupation. Once you enrol our services, you are not anonymous to us.
- Hong Kong Wetland Park uses information for the following general purposes: to customize content you see, fulfill your requests for service, improve our services, contact you, conduct internal research, and provide anonymous reporting for internal and external clients.
- Hong Kong Wetland Park records visits to this website without collecting any personal identifiable information of users. Such general statistics are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help Hong Kong Wetland Park improve this website.
Information Sharing and Disclosure
Hong Kong Wetland Park does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Hong Kong Wetland Park terms of use, or as otherwise required by law.
Confidentiality and Security
- We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
- We have physical, electronic, and procedural safeguards that comply with laws of Hong Kong to protect personal information about you.
Cookies
- When you browse this website, cookies will be stored in your computer’s hard drive. Cookies are mainly used to facilitate users’ web browsing. Hong Kong Wetland Park will not collect any personal data from your computer. You have a choice not to accept the cookies.
Data Access and Correction Request
- Requests for access to personal data held by Hong Kong Wetland Park should be made to the following channel:
Office address: Wetland Park Road, Tin Shui Wai, New Territories
Telephone: 3152 2666
Fax: 2617 1158